What is an administrative professional?
Secretaries and administrative assistants help an organization run efficiently. They use computer software to create spreadsheets, manage databases, and prepare presentations, reports, and documents. They also may negotiate with vendors, buy supplies, and manage stockrooms or corporate libraries. Secretaries and administrative assistants also set up appointments and use videoconferencing and other office equipment. Specific job duties vary by experience, job title, and specialty, but they work in almost every sector of the economy, including schools, government, and private corporations.
How much can I earn with a CAP certification?
According to Zippia, the average salary for an administrative professional in the U.S. is $39,486. Administrative professional salaries typically range between $23,000 and $65,000 a year. The average hourly rate for administrative professionals is $18.98 per hour.
Does this course prepare you for a certification?
Yes. You will be prepared for the Certified Administrative Professional (CAP) certification offered by the International Association of Administrative Professionals (IAAP). Please visit IAAP for more detailed information on eligibility and applying for the exam.
You will also be prepared for the Microsoft Office Specialist (MOS) certification exams: Word, Excel, PowerPoint, Outlook, and Access. To earn the Microsoft Office Specialist (MOS) Expert Certification, you must earn the Associate certification by completing three of the following exams:
- For students using Microsoft Office 2019/2021: MO-100 (Word), MO-200 (Excel), MO-300 (PowerPoint), or MO-400 (Outlook)
- For students using Microsoft Office 365: MO-110 (Word), MO-210 (Excel), MO-310 (PowerPoint), or MO-400 (Outlook)
And complete two of the following expert exams:
- For students using Microsoft Office 2019/2021: MO-101 (Word Expert), MO-201 (Excel Expert), or MO-500 (Access Expert)
- For students using Microsoft Office 365: MO-111 (Word Expert), MO-211 (Excel Expert), or MO-500 (Access Expert)
Can I register for courses if I am an international student?
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.
When can I start this course?
This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.
How long does it take to complete this course?
After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.
What if I don't have enough time to complete the course within the time frame provided?
If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.
What kind of support will I receive?
The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.
What happens when I complete the course?
Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.
Am I guaranteed a job?
ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.
Can I get financial assistance?
ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.
How can I get more information about this course?
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."
How many exam vouchers will I receive with this course?
You will receive six exam vouchers, one voucher for the CAP exam and five vouchers for the Microsoft MOS exams. To earn the Microsoft Office Specialist (MOS) Expert Certification, you must earn the Associate certification by completing the MO-100 (Word), MO-200 (Excel), and MO-300 (PowerPoint) exams, and also complete two of the following expert exams: MO-101 (Word), MO-202 (Excel), or MO-500 (Access).